Katherine is an accomplished and versatile business leader with more than 28 years of experience guiding and leading complex operations across a wide range of environments, including non-profits, public and private companies, retail, business contact centers, commercial channels, and project management settings. Her career reflects a deep commitment to strategic thinking, operational excellence, and people-centered leadership.

She brings extensive expertise in business strategy, coaching and instructional methodologies, talent development, process improvement, and personal growth. Known for her ability to build strong teams and elevate organizational performance, Katherine blends analytical insight with a supportive, empowering leadership style. She is fluent in both English and Spanish.

In addition to her corporate leadership work, Katherine serves as an adjunct professor at Rhode Island College (RIC), where she teaches and mentors emerging professionals, helping them build the skills and confidence needed to thrive in today’s dynamic business landscape.